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Home» Questions»Q 195218
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Finance Questions, Loans, Insurance & Investment Advice Latest Questions

Carpon
CarponExpert Mind
Asked: September 16, 20252025-09-16T08:14:16+00:00 2025-09-16T08:14:16+00:00In: Money & Business

Why do customers always cross my shop to buy from the next person

as an owner of a provision store I notice people keep passing my shop to buy from the next and we sell almost the same products at similar prices.what is the cause 

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5 Answers

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  1. Alhamdu
    Alhamdu Active Contributor
    2025-09-16T19:03:33+00:00Added an answer on September 16, 2025 at 7:03 pm

    In this kind of situation you should have to understand that even if you exchange shops with the person meaning you to go to a shop and him to come to your shop people will still not patronize you if you have bad attitude towards customers Sometimes you attitude is what you needed in business And moRead more

    In this kind of situation you should have to understand that even if you exchange shops with the person meaning you to go to a shop and him to come to your shop people will still not patronize you if you have bad attitude towards customers

    Sometimes you attitude is what you needed in business

    And most cases why customers as you is because of the quality of your products if your product is not good know that your product will not be patronized.

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  2. De Mogul
    Best Answer
    De Mogul Expert Mind A student
    2025-09-16T19:14:11+00:00Added an answer on September 16, 2025 at 7:14 pm

    This kind of situation is actually normal when it is not too much but when you becomes too obvious that you don't have any sale in a day while your closest neighbor sales of very well then you have to do something . First of all check out the price of what you are selling is higher than what your coRead more

    This kind of situation is actually normal when it is not too much but when you becomes too obvious that you don’t have any sale in a day while your closest neighbor sales of very well then you have to do something .

    First of all check out the price of what you are selling is higher than what your counterparts is selling.

    You’ve also try to know whether the quality and packaging of your product is the same

    Try to advertise your business and be nice to your customers.
    Try to run a promo to attract more customers

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  3. Augusta
    Augusta Enlightened Mentor
    2025-09-17T03:24:02+00:00Added an answer on September 17, 2025 at 3:24 am

    They are different reasons why this happened. It could be Better price offers : your neighbours might be giving a little bit of discount than you. Better service, they might take their service delivery seriously that you don't come close up it support : their support to customers might just be top nRead more

    They are different reasons why this happened. It could be

    Better price offers : your neighbours might be giving a little bit of discount than you.

    Better service, they might take their service delivery seriously that you don’t come close up it

    support : their support to customers might just be top notch and they might be quite friendly

    More choices · they might have varieties of the products in different sizes, shapes and colours

    Trust · Brand/Store loyalty · sometimes it is just their preferences. They just want to buy from your neighbour

     

     

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  4. tray599
    tray599 Knowledge Seeker blogger, content writer
    2025-09-17T03:32:42+00:00Added an answer on September 17, 2025 at 3:32 am

    This happened because of so many things at first maybe you have not treated your customers in a good way another factors is that maybe the price of your products Seems to be a bit high in your shop, So this make him the customers to skip your shop to buy from another shop. This is the reason why youRead more

    This happened because of so many things at first maybe you have not treated your customers in a good way another factors is that maybe the price of your products Seems to be a bit high in your shop,

    So this make him the customers to skip your shop to buy from another shop.

    This is the reason why you need to have good customers support,where your customers can easily express their feeling and let you know about what they will love to see and improve in your business,

    Sometimes do discount to them.

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  5. eldavis
    eldavis Enlightened Mentor Graphic designer
    2025-09-17T03:50:13+00:00Added an answer on September 17, 2025 at 3:50 am

    One common reason might be your method of arrangement. People are often drawn to a store that looks full while they subconsciously overlook the other. Try changing your method of arrangement, another reason could be the price of your products. Try to find out how much others sells, and compare thisRead more

    One common reason might be your method of arrangement. People are often drawn to a store that looks full while they subconsciously overlook the other. Try changing your method of arrangement, another reason could be the price of your products. Try to find out how much others sells, and compare this with your own price, there might be some difference.

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