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Home» Questions»Q 115805
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Finance Questions, Loans, Insurance & Investment Advice Latest Questions

Mike Smith
Mike SmithKnowledge Seeker
Asked: September 21, 20232023-09-21T16:38:40+00:00 2023-09-21T16:38:40+00:00In: Money & Business

What exactly is customer satisfaction?

I may not know the meaning of what customers satisfaction is but for sure I know that it is an important feature of a business organisation and it is a term associated with adequate business management and effective business growth and development.

customers needs and wantscustomers satisfaction
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7 Answers

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  1. Jewel
    Jewel Knowledge Seeker Jewel
    2023-09-21T22:20:55+00:00Added an answer on September 21, 2023 at 10:20 pm

    Normally customer satisfaction is the level of contentment or fulfillment that customers experience when interacting with a company's products, services, or the overall business. Customer satisfaction also is often a result of a company meeting or exceeding the expectations of its customers. When cuRead more

    Normally customer satisfaction is the level of contentment or fulfillment that customers experience when interacting with a company’s products, services, or the overall business. Customer satisfaction also is often a result of a company meeting or exceeding the expectations of its customers. When customers receive what they anticipated or more, they tend to be satisfied it is based on the perception of customers, which can be influenced by various factors such as product quality, customer service, pricing, and the overall experience.

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  2. Genevie
    Genevie Active Contributor Be the Key!
    2023-09-21T21:48:54+00:00Added an answer on September 21, 2023 at 9:48 pm

    There's a saying that goes customer's are always righ, sometimes i doubt it. But to describe customer satisfaction, it's the rate at which your regular buyer or merchant gets satisfaction from every aspect of patronizing a particular business. The customer is satisfied with the kind of attention givRead more

    There’s a saying that goes customer’s are always righ, sometimes i doubt it. But to describe customer satisfaction, it’s the rate at which your regular buyer or merchant gets satisfaction from every aspect of patronizing a particular business. The customer is satisfied with the kind of attention given, the quantity and quality of products sale, the communication and skill of workers, the environment, the easy access etc. Customer satisfaction is a level that determines how happy customers are with a company’s products, services, and capabilities. Customer satisfaction information, can help a company determine how to best improve or changes its products and services.

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  3. Light
    Light Trusted Adviser
    2023-09-21T19:32:24+00:00Added an answer on September 21, 2023 at 7:32 pm

    Customer satisfaction is a gauge of how happy and satisfied customers are with a company's goods or services. It shows whether or not their expectations were fulfilled. Product quality, customer service, cost, and overall experience are important considerations. High customer satisfaction is a key iRead more

    Customer satisfaction is a gauge of how happy and satisfied customers are with a company’s goods or services. It shows whether or not their expectations were fulfilled. Product quality, customer service, cost, and overall experience are important considerations. High customer satisfaction is a key indicator of a company’s success and growth because it frequently results in loyalty, good evaluations, and repeat business.

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  4. Inem
    Inem Knowledge Seeker
    2023-09-21T17:55:51+00:00Added an answer on September 21, 2023 at 5:55 pm

    Customers satisfaction is when the expectations of the customers are met for your goods and services. It means that the customer derives absolute utility from buying and using your products or services. Customers satisfaction leads to repeat customers? How do you measure customers satisfaction? WhenRead more

    Customers satisfaction is when the expectations of the customers are met for your goods and services. It means that the customer derives absolute utility from buying and using your products or services.

    Customers satisfaction leads to repeat customers? How do you measure customers satisfaction? When there is less complains from your customers about your products and services. And when they have confidently referred another person to your product, they themselves being loyal customers.

     

     

     

     

     

     

     

     

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  5. Precious
    Precious Knowledge Seeker KIDI CARE
    2023-09-21T17:46:34+00:00Added an answer on September 21, 2023 at 5:46 pm

    To go straight to your question shortly, customers satisfaction is the amount of words that shows how glad your customers is with your business or your company, customers satisfaction is important in your business because it improve business, it determine how good your business or product is. When yRead more

    To go straight to your question shortly, customers satisfaction is the amount of words that shows how glad your customers is with your business or your company, customers satisfaction is important in your business because it improve business, it determine how good your business or product is.

    When your customers satisfied with your product, it brings smooth sales and customers say good praise about your business, considering customers satisfaction also lead to a successful business.

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  6. Emmyty
    Emmyty Trusted Adviser Entrepreneur
    2023-09-21T16:59:01+00:00Added an answer on September 21, 2023 at 4:59 pm

    Customer satisfaction refers to the overall evaluation and perception of a customer towards a product, service, or business. It is the extent to which customers feel their expectations have been met or exceeded. It encompasses factors such as quality, value for money, customer service, and ease of uRead more

    Customer satisfaction refers to the overall evaluation and perception of a customer towards a product, service, or business. It is the extent to which customers feel their expectations have been met or exceeded. It encompasses factors such as quality, value for money, customer service, and ease of use. Customer satisfaction is crucial for businesses as it can lead to repeat purchases, positive word-of-mouth recommendations, and long-term loyalty.

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  7. Ovy
    Ovy Active Contributor Overcomer
    2023-09-21T16:49:59+00:00Added an answer on September 21, 2023 at 4:49 pm

    Customer satisfaction simply means the way customers are being treated by a business. This involves their expectations from the business; whether they're okay with the way they're bring treated or not, if the customers at being treated well they'll give positive reviews. But in a case where the busiRead more

    Customer satisfaction simply means the way customers are being treated by a business. This involves their expectations from the business; whether they’re okay with the way they’re bring treated or not, if the customers at being treated well they’ll give positive reviews. But in a case where the business doesn’t treat it’s customers well, the customers will also be the one to give negative reviews abd it’ll hinder the growth of such business.

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  8. Ovy
    Ovy Active Contributor Overcomer
    2023-09-21T16:49:44+00:00Added an answer on September 21, 2023 at 4:49 pm

    Customer satisfaction simply means the way customers are being treated by a business. This involves their expectations from the business; whether they're okay with the way they're bring treated or not, if the customers at being treated well they'll give positive reviews. But in a case where the busiRead more

    Customer satisfaction simply means the way customers are being treated by a business. This involves their expectations from the business; whether they’re okay with the way they’re bring treated or not, if the customers at being treated well they’ll give positive reviews. But in a case where the business doesn’t treat it’s customers well, the customers will also be the one to give negative reviews abd it’ll hinder the growth of such business.

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