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Home» Questions»Q 164861
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Finance Questions, Loans, Insurance & Investment Advice Latest Questions

Flower
FlowerActive Contributor
Asked: June 28, 20242024-06-28T09:16:13+00:00 2024-06-28T09:16:13+00:00In: Money & Business

What are customer retention strategies?

It is crucial for businesses to understand how to retain their old and new customers. Do you have any working strategies?

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6 Answers

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  1. Light
    Light Trusted Adviser
    2024-07-21T22:46:14+00:00Added an answer on July 21, 2024 at 10:46 pm

    You should study your customers, know what they want, how they like it. You should offer discounts and free packages if need be but you don't do this every time. You should be able to attend to your customers so well. Don't. Ignore them especially when they complain, get their feedback and work to iRead more

    You should study your customers, know what they want, how they like it. You should offer discounts and free packages if need be but you don’t do this every time. You should be able to attend to your customers so well. Don’t. Ignore them especially when they complain, get their feedback and work to improve. Don’t ever ignore their feedback. Customers feedback is very important.

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  2. Anonymous
    Anonymous
    2025-07-06T14:33:08+00:00Added an answer on July 6, 2025 at 2:33 pm

    Over delivering, if you can consistently put your customers first and overdelivering to them you will retain them, it's not a magic bullet though, it might take some time to learn, but overall learn what makes your customers tick and do it. They'll keep on coming back all the time to you for businesRead more

    Over delivering, if you can consistently put your customers first and overdelivering to them you will retain them, it’s not a magic bullet though, it might take some time to learn, but overall learn what makes your customers tick and do it.

    They’ll keep on coming back all the time to you for business, also strive to improve your business, your offering, products, marketing etc.

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  3. Carpon
    Carpon Expert Mind Hustler
    2025-08-29T10:29:37+00:00Added an answer on August 29, 2025 at 10:29 am

    Constant check up on them is a very good way to retain them. This means you should be able to have a good relationship with your customer because sometimes what makes them come to you is the fact that you treat them well and you care about them not just the business or the money that they bring to yRead more

    Constant check up on them is a very good way to retain them. This means you should be able to have a good relationship with your customer because sometimes what makes them come to you is the fact that you treat them well and you care about them not just the business or the money that they bring to you.

    Try to be more involved with them as far as it is possible because of people may not give you the chance so understand your boundaries as well

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  4. De Mogul
    De Mogul Expert Mind A student
    2025-08-29T15:49:58+00:00Added an answer on August 29, 2025 at 3:49 pm

    Retaining your customer is very important in any business because you need to have very loyal customers who will be with you always no matter how the business go. Number one thing you need to make sure you have is HONESTY as a businessman, because it is the quality that will make people trust you anRead more

    Retaining your customer is very important in any business because you need to have very loyal customers who will be with you always no matter how the business go.

    Number one thing you need to make sure you have is HONESTY as a businessman, because it is the quality that will make people trust you and still come back for more.
    You also have to be very friendly to them by speaking nicely whenever there come to patronize you.

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  5. Lash
    Lash Knowledge Seeker
    2025-08-29T16:35:08+00:00Added an answer on August 29, 2025 at 4:35 pm

    To retain your customers is very important in business as you are able to achieve stability in the business you might consider the following strategies the first is to improve on customer relationship and also improve on communications skills the next strategy to use is to give your customers some bRead more

    To retain your customers is very important in business as you are able to achieve stability in the business you might consider the following strategies the first is to improve on customer relationship and also improve on communications skills the next strategy to use is to give your customers some bonus on some purchase of your products occasionally this will help retain customers and even increase the number of customers

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  6. eldavis
    eldavis Enlightened Mentor Graphic designer
    2025-09-17T04:45:23+00:00Added an answer on September 17, 2025 at 4:45 am

    How you treat your customers also determines if they would want to return or not. As a business owner, ensure you have good customer services, every customer wants to be treated like royalty, hence they will keep coming back. Having quality products as well is also another way to keep them coming baRead more

    How you treat your customers also determines if they would want to return or not. As a business owner, ensure you have good customer services, every customer wants to be treated like royalty, hence they will keep coming back. Having quality products as well is also another way to keep them coming back over and over again. People today like seeing their money’s worth.

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