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Finance Questions, Loans, Insurance & Investment Advice Latest Questions

Isfak
IsfakNewcomer
Asked: August 26, 20232023-08-26T19:28:25+00:00 2023-08-26T19:28:25+00:00In: Money & Business

I lost my PayPal two step verification phone number, what to do?

There is this PayPal account I have, for security purposes, I activated the two step verification on it so that whenever I want to access the account, an OTP will be sent to my phone number through SMS, however I lost the SIM card and couldn’t even retrieve it, I have tried a lot of thing but couldn’t access the account, I had to give up hope in it but recently I found out someone sent money into the PayPal account and so I decided to try again, please house what can I do? I still havey email address but the SIM card is gone.

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  1. Abbylove
    Abbylove Active Contributor Writer's
    2023-08-26T19:36:40+00:00Added an answer on August 26, 2023 at 7:36 pm

    If you've lost access to your PayPal two-step verification phone number, it's important to regain access to your account as soon as possible to ensure the security of your financial information. Here's what you can do: Attempt to Log In: Try logging into your PayPal account using your username and pRead more

    If you’ve lost access to your PayPal two-step verification phone number, it’s important to regain access to your account as soon as possible to ensure the security of your financial information. Here’s what you can do:

    Attempt to Log In: Try logging into your PayPal account using your username and password. If you have a backup method of verification, such as an email address or security questions, PayPal might prompt you to use those methods to regain access.

    Contact PayPal Support: If you’re unable to access your account through the regular login process, you should contact PayPal’s customer support. You can do this through the “Contact Us” link on the PayPal website. Choose the appropriate category or issue (such as “Account Access” or “Security”) and follow the steps to get in touch with PayPal’s support team.

    Identity Verification: Be prepared to provide verification information to prove your identity. This could include providing personal details, answering security questions, and possibly providing documentation to verify your identity. PayPal’s support team will guide you through this process.

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    • 1 Reply
    • Isfak
      Isfak Newcomer
      2023-08-26T22:29:27+00:00Replied to answer on August 26, 2023 at 10:29 pm

      Thanks a lot for your swift response, I really appreciate, I have tried the suggestion you provided but they aren't attending to me, they keep saying there's no customer care agent online, I even called their number and wasted a lot of call card but it's their computer that attended to me and wasn'tRead more

      Thanks a lot for your swift response, I really appreciate, I have tried the suggestion you provided but they aren’t attending to me, they keep saying there’s no customer care agent online, I even called their number and wasted a lot of call card but it’s their computer that attended to me and wasn’t even giving me a solution… I’m really frustrated… Please if there’s is any other suggestion you can give, kindly give me, I seriously need access to that account as soon as possible.

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