How do you handle a customer that just wants to talk?
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You can tell the person that you are busy or you can act busy eventually he or she will have to leave
You can tell the person that you are busy or you can act busy eventually he or she will have to leave
See lessIt helps to be polite but gently steer the conversation back to business. Some customers just enjoy chatting, so instead of cutting them off sharply, you can acknowledge them briefly and then guide the discussion toward what they need. For example, ask a simple question like what they’re looking forRead more
It helps to be polite but gently steer the conversation back to business. Some customers just enjoy chatting, so instead of cutting them off sharply, you can acknowledge them briefly and then guide the discussion toward what they need. For example, ask a simple question like what they’re looking for or how you can help. Setting a friendly but clear tone early on makes it easier to keep things focused without sounding rude.
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